Building Maintenance and Cleaning

The maintenance of the fabric of the LCN building and its key services and plant are the responsibility of the UCL Estates and Facilities Division (EFD), as are the internal and external cleaning regimes. Day-to-day upkeep of the LCN building is managed by the Facilities and Safety Office.

Building Maintenance and Repair

All faults within the LCN building (and external area) such as heating and cooling issues, lights not working, toilets not working etc. should be reported immediately to the Facilities and Safety Office on extension 30574, or to the LCN Building Attendant on extension 30604. If neither of these contacts are available then the matter can be reported to the EFD Customer Services Centre on extension 30000. If a situation arises that needs attention at weekends or out of hours, then the emergency number should be contacted on extension  222.

All modification works to the LCN building whether carried out internally or via external contractors must be notified to the Facilities Manager/DSO, extension 30574, prior to the work commencing and the necessary “Permits To Work” completed.

Cleaning

All cleaning, re-stocking of soap, towels etc. within the LCN is carried out early mornings by the UCL Cleaning Services. Cleanliness of the LCN is monitored by the Facilities and Safety Office on a regular basis. However if there are any complaints regarding cleaning within the LCN or additional cleans, such as full laboratory deep cleans, then please contact Paul Cassell (p.cassell@ucl.ac.uk, T: 020 7679 0574) and she will arrange this. Cleaning of laboratories can be carried out by using the “yellow card” scheme, whereby a special card is attached to the door of the laboratory informing the cleaners that the room is safe to enter and clean. It is important to note here that as the cleaning is carried out early the following morning, that the next day’s date is written on the card.